Aurora AI by 極光有序有限公司
We collect only what we need to respond
This page explains how 極光有序有限公司 collects, processes, and uses personal data through the Aurora AI website, and how you can exercise your data rights.
Effective and last updated: August 31, 2026
Scope
This policy applies to the Aurora AI website and workflow-review form operated by 極光有序有限公司, as well as business correspondence that follows when you contact us through the website. Third-party websites and services linked to or from this website follow their own privacy practices.
Data we collect
We collect data according to the feature you use and do not ask for information unrelated to the workflow review.
- Data you provide: name, company, email address, role, workflow of interest, and the current process or bottleneck you describe.
- Form context: website language and technical information needed to prevent automated abuse.
- Correspondence: content you provide in later email or other communications with the Aurora team.
- Network and security data: browsers and network infrastructure may process IP address, device or browser information, and request logs as needed for delivery, security, and operations.
Do not submit customer names, confidential drawing numbers, passwords, API keys, real production data, or other sensitive or confidential information through the form.
Why we use the data
We process data only as needed for the following purposes:
- Respond to workflow reviews, product demonstrations, partnerships, or other business inquiries.
- Arrange follow-up meetings and prepare product information relevant to the work you describe.
- Operate and secure the website and form, and detect abuse, spam, or technical faults.
- Maintain necessary business correspondence and meet legal, audit, or dispute-resolution obligations.
How the data is used
The data you provide is transmitted, processed, stored, and used for necessary contact by electronic means.
- Period: for as long as necessary to handle the inquiry and related business follow-up, plus a reasonable period required by law, audit, or dispute handling. When the purpose ends, we will delete, stop using, or de-identify the data.
- Region: Taiwan and the locations where our network, cloud, or email service providers process data.
- Recipients: authorized staff of 極光有序有限公司 and service providers needed for hosting, security, analytics, and email. The current form uses Cloudflare to carry the request and Zoho Mail to deliver it to our company mailbox. When you allow analytics, anonymous usage events are processed by Google Analytics.
- Method: automated or manual electronic transmission, email delivery, internal access, contact, and necessary retention.
Whether you must provide data
Providing personal data is optional. Name, company, and email are required to submit a workflow review; without them, we cannot identify and reply to the inquiry through the form. Role and the process description are optional, although more context helps us prepare a more relevant response.
Your data rights
Subject to applicable law, you may ask us to:
- Confirm and let you access your data, and provide a copy.
- Correct or supplement incomplete or inaccurate data.
- Stop collecting, processing, or using the data.
- Delete the data, unless retention is required by law or remains necessary for a lawful purpose.
Email [email protected] with your name, contact details, and request. We may reasonably verify your identity to avoid disclosing data to an unrelated person.
Cookies and third-party tracking
This website does not use advertising tracking. Google Analytics 4 loads only after you choose Allow analytics. It records anonymous usage events such as page views, primary calls to action, video progress, language changes, and whether a form was submitted successfully. Names, email addresses, company names, roles, and inquiry text are not sent to Google Analytics.
You may choose Essential only and can change your choice at any time through Analytics cookie settings in the footer. Essential technical data and request logs needed to deliver and secure the site and prevent abuse are not affected by your analytics choice.
Security and data incidents
We use technical and organizational measures proportionate to the nature and risk of the data, restrict unnecessary access, and protect transmission and account security. No internet transmission or electronic storage method can be guaranteed absolutely secure. If an incident requires notification under applicable law, we will respond accordingly.
Changes and contact
We may update this policy when website features, data flows, or legal requirements change and will show the current date on this page. If a change materially affects your rights, we will use a reasonable additional notice. Questions about this policy or our data handling can be sent to [email protected].